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FAQ

1: How come your flight prices are cheaper than other OTA websites?

A: The prices shown on Marsarwing are cheaper because we charge minimal fee and less markup charges for the bookings.

2: Can I book calling your travel executive?

A: Yes , you can call our on our customer care executive whenever you want as our services are 24*7. We will help you out with whatever query you have from booking to cancellation with the hassle and bustle of you taking time to look for sections on our website.

3: Are taxes and booking fees included in the prices that you show?

A: No, the prices of the tickets that are shown on the website do not include the service charge and other taxes.

4: How do I cancel or change my flight reservations?

A: You can simply contact our customer care executive if you want to cancel your booking. We will recommend our customers to read the refund and cancellation policy Before making the final booking.

5: There are a lot of search results. How do I find the best one for me?

A: The results that are shown to you are filtered by your own preferences and are the best available options for you. To further understand the procedure you can contact us via mail or call.

6: What payment modes are accepted by your website?

A: We entertain payments made by MasterCard, American Express and Visa credit cards only.

7: Are international credit cards are accepted?

A: Yes all the international credit cards are accepted as a mode of payment.

8: How do I contact Masarwings?

A: You can call at +1-855-738-0339 or mail us at support@masarwings.com

9: Will I pay any charges if I cancel my bookings?

A: We would recommend our customers to read the refund policy before taking any action. No we won’t be charging any charges on the cancellation of your bookings we understand there could be any emergency. Whereas we can only cancel by the cancellation policies of our travel partners that are the airlines itself .

10: What is masarwing’s credit card security information?

A: The security of your credit card is on our priority while you transact with us. Your data is safe with us and we don’t let this information leak in any case. Please read the privacy policy for further information.

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